Pet Travel Information Request
While we appreciate the urgency of your request, our current lead time for a response may be delayed as we tend to our immediate pets in transit. Please allow 48 to 72 hours for one of our team members to respond.
The following pet and travel info will assist with providing an accurate estimate:
- Please provide breed info if pet is snub nose or brachycephalic breed
- A kind note that snub nose pets may have difficulty finding an itinerary
- Pet’s measurements – floor to top of head, nose to base of tail
- What are the origin and destination cities?
- Will pet parents be traveling at the same time as pets?
- What is your intended travel date?
- Will you need assistance with receiving pets in destination airport?

Destination Country Pet Import Requirements
Your pet must satisfy your destination country’s live animal and pet import rules. The USDA Animal Plant Health Inspection Services has a dedicated website with up-to-date country pet import requirements – USDA APHIS pet travel.
The International Pet and Animal Transport Association, dedicated to the safe and humane transport of pets and animals, will be another valuable resource IPATA.org.
Many airlines and destination countries also have dedicated pages for pets traveling – British Airways, Lufthansa, KLM, Heathrow Animal Reception Center, Australian Dept of Agriculture, and New Zealand MPI.
Please begin by confirming your pet’s microchip number, date of birth, and breed info for accuracy and consistency on their existing health documents. The pet health documents you will be preparing to complete – import permits, blood test results, vaccine records, health certificates, and the final USDA endorsement process will depend on pet information consistency. Kindly contact your previous veterinarians to request copies of missing vaccine certificates as these documents will be needed to support completing new pet health travel documents.